Sentry incident

Sentry.io timeouts

Notice Resolved View vendor source →

Sentry experienced a notice incident on May 11, 2026, lasting 6h 39m. The incident has been resolved; the full update timeline is below.

Started
May 11, 2026, 03:32 PM UTC
Resolved
May 11, 2026, 10:11 PM UTC
Duration
6h 39m
Detected by Pingoru
May 11, 2026, 03:32 PM UTC

Update timeline

  1. investigating May 11, 2026, 03:32 PM UTC

    We are seeing increased UI and API timeouts and errors, due to an overloaded database cluster. Ingestion and alerting should not be affected

  2. investigating May 11, 2026, 06:57 PM UTC

    We are continuing to investigate degraded database performance.

  3. investigating May 11, 2026, 07:28 PM UTC

    Ingestion for spans, replays, and crons is delayed by about 15 minutes.

  4. investigating May 11, 2026, 08:25 PM UTC

    Our event database continues to have issues and we are actively investigating the issue.

  5. investigating May 11, 2026, 09:08 PM UTC

    We are working on restoring normal service. API and application performance should be improved, ingestion still has delays.

  6. monitoring May 11, 2026, 09:39 PM UTC

    We have implemented a fix and are monitoring the situation

  7. resolved May 11, 2026, 10:11 PM UTC

    Database performance has returned to normal