Sentry incident

Database data corruption

Major Resolved View vendor source →

Sentry experienced a major incident on December 23, 2025 affecting Dashboard and Slack and 1 more component, lasting 2h 3m. The incident has been resolved; the full update timeline is below.

Started
Dec 23, 2025, 12:42 AM UTC
Resolved
Dec 23, 2025, 02:46 AM UTC
Duration
2h 3m
Detected by Pingoru
Dec 23, 2025, 12:42 AM UTC

Affected components

DashboardSlackPassword-BasedAPIGoogleMicrosoft Symbol ServerStripeGitHubPagerDutyAzure DevOps

Update timeline

  1. investigating Dec 23, 2025, 12:42 AM UTC

    We are currently investigating this issue.

  2. investigating Dec 23, 2025, 12:49 AM UTC

    We detected a data corruption in one of our databases and investigating the issue

  3. identified Dec 23, 2025, 12:56 AM UTC

    We're implementing a fix for the issue

  4. monitoring Dec 23, 2025, 01:03 AM UTC

    We implemented a fix for the issue and monitoring

  5. monitoring Dec 23, 2025, 01:32 AM UTC

    We are continuing to monitor for any further issues.

  6. monitoring Dec 23, 2025, 01:51 AM UTC

    We restored the impacted services to operational state, while investigating the full impact of the incident

  7. resolved Dec 23, 2025, 02:46 AM UTC

    We had a database corruption where new org creation, user sign-ups, new API Token generation, and new integrations made between 3:45PM and 5:00PM PST were affected and will need to be re-created. No other data were affected. We are very sorry for this inconvenience.