Sense Energy Outage History

Sense Energy is up right now

Sense Energy had 4 outages in the last 2 years totaling 11h 33m of downtime — averaging 0.2 incidents per month.

There were 4 Sense Energy outages since August 29, 2025 totaling 11h 33m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.sense.com

Critical July 21, 2026

2026-07-21 Partial Service Outage

Detected by Pingoru
Jul 21, 2026, 02:08 PM UTC
Resolved
Jul 21, 2026, 08:46 PM UTC
Duration
6h 38m
Affected: LoginSense Client APISense Realtime APIPush Notifications
Timeline · 3 updates
  1. investigating Jul 21, 2026, 02:08 PM UTC

    We are currently investigating reports of service outage as of 6am ET today.

  2. monitoring Jul 21, 2026, 04:08 PM UTC

    The service outage has been resolved and we are monitoring performance. There is still some increased latency on some services. Next update: 1pm ET

  3. resolved Jul 21, 2026, 08:46 PM UTC

    This incident has been resolved as of 1pm ET

Read the full incident report →

Major July 11, 2026

2026-07-11 Realtime (Bubbles) incident

Detected by Pingoru
Jul 11, 2026, 03:03 PM UTC
Resolved
Jul 11, 2026, 03:03 PM UTC
Duration
—
Timeline · 1 update
  1. resolved Jul 21, 2026, 03:03 PM UTC

    Realtime app features (Bubbles, Power Meter, Devices) were loading, but taking up to 20 sec for some users. This has been resolved.

Read the full incident report →

Minor October 20, 2025

Service Disruption

Detected by Pingoru
Oct 20, 2025, 05:52 PM UTC
Resolved
Oct 20, 2025, 07:57 PM UTC
Duration
2h 5m
Affected: LoginSense Client APISense Realtime APISense Monitor API
Timeline · 3 updates
  1. identified Oct 20, 2025, 05:52 PM UTC

    We’re currently experiencing a service disruption. Our engineering team has identified the root cause and we are working to improve performance until the underlying cause stabilizes.

  2. monitoring Oct 20, 2025, 07:17 PM UTC

    Services are starting to stabilize. Users may continue to see intermittent issues during recovery. We'll continue to monitor and provide updates.

  3. resolved Oct 20, 2025, 07:57 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 3, 2025

Investigating service disruption

Detected by Pingoru
Sep 03, 2025, 05:10 PM UTC
Resolved
Sep 03, 2025, 08:00 PM UTC
Duration
2h 50m
Affected: LoginSense Client APISense Realtime APISense Monitor APIPush NotificationsSense Alexa Skill
Timeline · 4 updates
  1. investigating Sep 03, 2025, 05:10 PM UTC

    We’re currently experiencing a service disruption. Our engineering team is working to identify the root cause and implement a solution. We will be posting updates as they come in.

  2. identified Sep 03, 2025, 05:39 PM UTC

    We’ve identified the issue that is impacting services. Users may see issues during authentication as well as slower than normal response times when viewing usage data. We’re working to restore services and monitoring recovery.

  3. monitoring Sep 03, 2025, 06:30 PM UTC

    We’ve deployed a fix that should resolve the underlying problem. Users may continue to see intermittent issues during recovery. We'll continue to monitor while services stabilize.

  4. resolved Sep 03, 2025, 08:00 PM UTC

    The issue is resolved and services have stabilized.

Read the full incident report →