SendGrid incident
Retroactive Incident: Mail Delivery Delay to a Small Subset of Users
SendGrid experienced a notice incident on June 14, 2026, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Jun 14, 2026, 10:54 PM UTC
Twilio-Sendgrid mail delivery was degraded for approximately 16 minutes between 3:18 PM and 3:34 PM Pacific Time on 06/14/2026. During this period of time customers may have experienced delays affecting a subset of users. User experience was degraded with delayed mail delivery during this window, though the scope was limited to affected users rather than a system-wide outage. The issue has now been resolved.