Sendbird incident

Increased Error Rates

Critical Resolved View vendor source →

Sendbird experienced a critical incident on August 26, 2025 affecting Sendbird N Virginia 1 Desk Server, lasting 4m. The incident has been resolved; the full update timeline is below.

Started
Aug 26, 2025, 04:49 AM UTC
Resolved
Aug 26, 2025, 04:54 AM UTC
Duration
4m
Detected by Pingoru
Aug 26, 2025, 04:49 AM UTC

Affected components

Sendbird N Virginia 1 Desk Server

Update timeline

  1. investigating Aug 26, 2025, 04:49 AM UTC

    We are currently investigating this issue.

  2. resolved Aug 26, 2025, 04:54 AM UTC

    The servers have returned operational.