Seismic Software incident

Errors preventing tenant login

Critical Resolved View vendor source →

Seismic Software experienced a critical incident on June 30, 2025 affecting U.S. East4, lasting 3h 36m. The incident has been resolved; the full update timeline is below.

Started
Jun 30, 2025, 01:40 PM UTC
Resolved
Jun 30, 2025, 05:17 PM UTC
Duration
3h 36m
Detected by Pingoru
Jun 30, 2025, 01:40 PM UTC

Affected components

U.S. East4

Update timeline

  1. investigating Jun 30, 2025, 01:40 PM UTC

    We are currently investigating this issue.

  2. monitoring Jun 30, 2025, 02:54 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Jun 30, 2025, 02:54 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Jun 30, 2025, 05:17 PM UTC

    This incident has been resolved.