Seismic Software incident

Service Platform Data Loader Job Processing Delays

Major Resolved View vendor source →

Seismic Software experienced a major incident on July 28, 2025 affecting Service Platform, lasting 6h 15m. The incident has been resolved; the full update timeline is below.

Started
Jul 28, 2025, 08:31 PM UTC
Resolved
Jul 29, 2025, 02:47 AM UTC
Duration
6h 15m
Detected by Pingoru
Jul 28, 2025, 08:31 PM UTC

Affected components

Service Platform

Update timeline

  1. investigating Jul 28, 2025, 08:31 PM UTC

    We are currently investigating this issue.

  2. monitoring Jul 29, 2025, 02:09 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 29, 2025, 02:47 AM UTC

    This incident has been resolved.