Seismic Software incident

Intermittent loading issues for tenants in the U.S. EAST3 Region

Major Resolved View vendor source →

Seismic Software experienced a major incident on August 12, 2025 affecting U.S. East3, lasting 1d 1h. The incident has been resolved; the full update timeline is below.

Started
Aug 12, 2025, 10:31 PM UTC
Resolved
Aug 14, 2025, 12:12 AM UTC
Duration
1d 1h
Detected by Pingoru
Aug 12, 2025, 10:31 PM UTC

Affected components

U.S. East3

Update timeline

  1. investigating Aug 12, 2025, 10:31 PM UTC

    We are currently investigating this issue.

  2. monitoring Aug 12, 2025, 10:44 PM UTC

    Issue is resolved and teams are investigating root cause.

  3. resolved Aug 14, 2025, 12:12 AM UTC

    Please contact Seismic Support for additional for official RCA.