SecurityScorecard Outage History

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SecurityScorecard had 4 outages in the last 2 years totaling 16h 29m of downtime — averaging 0.2 incidents per month.

There were 4 SecurityScorecard outages since October 20, 2025 totaling 16h 29m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.securityscorecard.com

Minor April 20, 2026

Atlas and Questionnaires issue

Detected by Pingoru
Apr 20, 2026, 03:19 PM UTC
Resolved
Apr 20, 2026, 08:02 PM UTC
Duration
4h 42m
Affected: Atlas Platform
Timeline · 5 updates
  1. investigating Apr 20, 2026, 03:19 PM UTC

    We are investigating an issue where attempting to grant access or send a questionnaire to an email address not currently registered in our system results in an error. Questionnaires are not being sent and access permissions are not updated with these addresses.

  2. identified Apr 20, 2026, 04:08 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Apr 20, 2026, 05:55 PM UTC

    The Questionnaires can now be sent to new platform users however, invitation e-mails are still undeliverable. We are investigating.

  4. monitoring Apr 20, 2026, 06:21 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Apr 20, 2026, 08:02 PM UTC

    The issue has now been fully resolved.

Read the full incident report →

Minor December 1, 2025

Evidence Locker Issue

Detected by Pingoru
Dec 01, 2025, 03:29 PM UTC
Resolved
Dec 01, 2025, 05:13 PM UTC
Duration
1h 44m
Affected: Ratings Platform
Timeline · 4 updates
  1. investigating Dec 01, 2025, 03:29 PM UTC

    Evidence Locker Uploads may not be available to all users

  2. identified Dec 01, 2025, 03:45 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Dec 01, 2025, 04:29 PM UTC

    Evidence Locker issue has been addressed and we are monitoring the results.

  4. resolved Dec 01, 2025, 05:54 PM UTC

    The issue has now been resolved.

Read the full incident report →

Minor November 25, 2025

Microsoft Entra ID users may experience login issues

Detected by Pingoru
Nov 25, 2025, 04:35 PM UTC
Resolved
Nov 25, 2025, 05:20 PM UTC
Duration
44m
Affected: Ratings Platform
Timeline · 3 updates
  1. identified Nov 25, 2025, 04:35 PM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Nov 25, 2025, 05:08 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 25, 2025, 05:20 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 20, 2025

Some Platform Services Degraded Related to AWS Incident

Detected by Pingoru
Oct 20, 2025, 12:31 PM UTC
Resolved
Oct 20, 2025, 09:49 PM UTC
Duration
9h 17m
Affected: Ratings Platform
Timeline · 4 updates
  1. identified Oct 20, 2025, 12:31 PM UTC

    We are currently experiencing degraded performance with the Ratings Platform due to an ongoing incident with AWS in the US-EAST-1 region. This is impacting page load times and our reporting services. We are monitoring the situation and will provide updates as more information becomes available from AWS.

  2. identified Oct 20, 2025, 03:27 PM UTC

    We are continuing to experience service disruptions due to the ongoing AWS outage in the US-EAST-1 region. Our team is monitoring the situation closely and working on mitigations where possible. We will provide further updates as AWS restores services in the affected region.

  3. monitoring Oct 20, 2025, 07:42 PM UTC

    Critical functionality is restored. There may be potential delays in certain data updates.

  4. resolved Oct 20, 2025, 09:49 PM UTC

    This incident has been resolved.

Read the full incident report →