Secureworks incident

Search Performance Latency in all Taegis Enironments

Notice Resolved View vendor source →

Secureworks experienced a notice incident on September 2, 2025, lasting 57m. The incident has been resolved; the full update timeline is below.

Started
Sep 02, 2025, 08:52 PM UTC
Resolved
Sep 02, 2025, 09:50 PM UTC
Duration
57m
Detected by Pingoru
Sep 02, 2025, 08:52 PM UTC

Update timeline

  1. identified Sep 02, 2025, 08:52 PM UTC

    Users in all environments may be experience degraded search performance at this time. Fixes are being implemented currently.

  2. monitoring Sep 02, 2025, 08:59 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 02, 2025, 09:50 PM UTC

    This incident has been resolved.