Secureworks experienced a notice incident on September 11, 2025, lasting 10h 9m. The incident has been resolved; the full update timeline is below.
Update timeline
- monitoring Sep 11, 2025, 06:11 PM UTC
We are aware of an outage in our investigations search and are working on resolving it
- monitoring Sep 11, 2025, 08:25 PM UTC
The search issue has been resolved, any delay in investigations will be resolved shortly.
- monitoring Sep 12, 2025, 01:44 AM UTC
Delay in investigations has been resolved, however we are aware there is returning intermittent outages that we are working on. Processing is continuing
- monitoring Sep 12, 2025, 04:09 AM UTC
Issues should be resolved for all customers
- resolved Sep 12, 2025, 04:21 AM UTC
This incident has been resolved.