Secureworks incident

Triage Queue Increased Loading Times

Notice Resolved View vendor source →

Secureworks experienced a notice incident on September 15, 2025, lasting 3d 2h. The incident has been resolved; the full update timeline is below.

Started
Sep 15, 2025, 09:03 PM UTC
Resolved
Sep 18, 2025, 11:08 PM UTC
Duration
3d 2h
Detected by Pingoru
Sep 15, 2025, 09:03 PM UTC

Update timeline

  1. identified Sep 15, 2025, 09:03 PM UTC

    The Triage Queue is experiencing a slowdown in all environments; users may also see a red banner indicating that there was a problem fetching alerts. Despite this banner, all alerts are loading correctly. We expect that this issue will be resolved tomorrow evening.

  2. resolved Sep 18, 2025, 11:08 PM UTC

    This incident has been resolved.