Secureworks incident

Event processing delays in Taegis Echo environment

Notice Resolved View vendor source →

Secureworks experienced a notice incident on September 25, 2025, lasting 2h 29m. The incident has been resolved; the full update timeline is below.

Started
Sep 25, 2025, 08:42 PM UTC
Resolved
Sep 25, 2025, 11:11 PM UTC
Duration
2h 29m
Detected by Pingoru
Sep 25, 2025, 08:42 PM UTC

Update timeline

  1. identified Sep 25, 2025, 08:42 PM UTC

    Users in the Taegis Echo environment may be experiencing delays in events processing. We have identified the problem and are working on a fix.

  2. monitoring Sep 25, 2025, 10:37 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 25, 2025, 11:11 PM UTC

    This incident has been resolved.