SecureAuth incident

NGE certificate issue

Minor Resolved View vendor source →

SecureAuth experienced a minor incident on July 3, 2023, lasting 4h 12m. The incident has been resolved; the full update timeline is below.

Started
Jul 03, 2023, 09:09 PM UTC
Resolved
Jul 04, 2023, 01:21 AM UTC
Duration
4h 12m
Detected by Pingoru
Jul 03, 2023, 09:09 PM UTC

Update timeline

  1. investigating Jul 03, 2023, 09:09 PM UTC

    We are tracking an issue affecting NGE certificates.

  2. monitoring Jul 03, 2023, 09:41 PM UTC

    We've restarted an application service and we believe that addressed the issue.

  3. resolved Jul 04, 2023, 01:21 AM UTC

    This incident has been resolved.