SecureAuth incident

Intermittent SSL Errors Affecting Workforce Cloud IdP

Major Resolved View vendor source →

SecureAuth experienced a major incident on April 18, 2026 affecting Cloud IdP, lasting 8m. The incident has been resolved; the full update timeline is below.

Started
Apr 18, 2026, 08:02 PM UTC
Resolved
Apr 18, 2026, 08:10 PM UTC
Duration
8m
Detected by Pingoru
Apr 18, 2026, 08:02 PM UTC

Affected components

Cloud IdP

Update timeline

  1. investigating Apr 18, 2026, 08:02 PM UTC

    We are investigating reports of intermittent SSL Issues for Workforce Cloud IdP applications. We will provide updates as soon as we have more information. If you have any questions or concerns, please reach out to support at https://support.secureauth.com.

  2. resolved Apr 18, 2026, 08:10 PM UTC

    We have identified the issue and have implemented a solution. SSL errors have all been resolved. An RCA will be provided as soon as the investigation has been complete. If you have any questions, please reach out to support at https://support.secureauth.com.