SecureAuth incident

Service Interruption - Passwordless Platform (Arculix) - 12:01pm-12:13pm PDT

Notice Resolved View vendor source →

SecureAuth experienced a notice incident on September 6, 2024 affecting Mobile App and Device Trust and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.

Started
Sep 06, 2024, 07:40 PM UTC
Resolved
Sep 06, 2024, 07:40 PM UTC
Duration
Detected by Pingoru
Sep 06, 2024, 07:40 PM UTC

Affected components

Mobile AppDevice TrustApplicationPushSMSVoice

Update timeline

  1. resolved Sep 06, 2024, 07:40 PM UTC

    There was an interruption of service for the Passwordless platform, previously known as Arculix, between 12:01pm PDT until 12:13pm PDT. Service was restored and no further interruptions are expected. If you have any further questions or inquiries, please reach out to support at https://support.secureauth.com.