SecureAuth incident

CIAM - Email Delivery Issues

Minor Resolved View vendor source →

SecureAuth experienced a minor incident on February 26, 2025 affecting US Region, lasting 2h 25m. The incident has been resolved; the full update timeline is below.

Started
Feb 26, 2025, 06:49 PM UTC
Resolved
Feb 26, 2025, 09:15 PM UTC
Duration
2h 25m
Detected by Pingoru
Feb 26, 2025, 06:49 PM UTC

Affected components

US Region

Update timeline

  1. investigating Feb 26, 2025, 06:49 PM UTC

    We are investigating degraded performance for Email delivery by CIAM. Please report any issues with receiving emails to [email protected]

  2. identified Feb 26, 2025, 07:57 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Feb 26, 2025, 08:01 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Feb 26, 2025, 09:15 PM UTC

    This incident has been resolved.