Ridgewood Enclave - Commercial District Stores - Temporary Region Offline Notice

Update timeline

1. investigating Mar 17, 2026, 11:56 PM UTC

   We are investigating an issue affecting Ridgewood Enclave Commercial District stores that has caused some content to be unintentionally returned. To prevent further impact and to preserve existing content and claimed parcels, we have temporarily taken the affected regions offline. This precaution allows us to safeguard resident content and ownership while we work on a fix. Our team is actively investigating and working to restore the regions as quickly as possible. Please continue to monitor this blog for updates as more information becomes available.

2. identified Mar 18, 2026, 02:15 PM UTC

   After a thorough investigation of this incident, we believe that the root cause has been identified. Please be patient as we work to develop a robust solution.

3. monitoring Mar 20, 2026, 04:26 PM UTC

   A fix for the issue impacting Ridgewood Enclave Commercial District stores has been implemented, and the regions have been brought back online. We will be monitoring the fix to ensure no additional complications arise.

4. resolved Mar 20, 2026, 06:54 PM UTC

   The issue affecting Ridgewood Enclave Commercial District stores has now been resolved. A fix has been successfully implemented, and all impacted regions are back online. Ridgewood Enclave store regions are stable, and monitoring over the past two hours has confirmed that the solution is holding with no further issues observed.