Secomea Outage History

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Secomea had 45 outages in the last 2 years totaling 198h 11m of downtime — averaging 1.8 incidents per month.

There were 45 Secomea outages since October 6, 2025 totaling 198h 11m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.secomea.com

Major July 27, 2026

Issue automatically detected on: SEC-GM-04

Detected by Pingoru
Jul 27, 2026, 06:42 AM UTC
Resolved
Jul 27, 2026, 09:44 AM UTC
Duration
3h 2m
Affected: GateManager 04
Timeline · 2 updates
  1. investigating Jul 27, 2026, 06:42 AM UTC

    This is an automatic message: our system has automatically detected an anomaly, operations personnel have been informed and are looking into the issue.

  2. resolved Jul 27, 2026, 09:44 AM UTC

    This incident has been resolved.

Read the full incident report →

Major July 26, 2026

Issue automatically detected on: FTP

Detected by Pingoru
Jul 26, 2026, 08:22 AM UTC
Resolved
Jul 29, 2026, 08:26 AM UTC
Duration
3d
Affected: FTP
Timeline · 3 updates
  1. investigating Jul 26, 2026, 08:22 AM UTC

    This is an automatic message: our system has automatically detected an anomaly, operations personnel have been informed and are looking into the issue.

  2. monitoring Jul 26, 2026, 04:04 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 29, 2026, 08:26 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical July 16, 2026

GM52 not responsive

Detected by Pingoru
Jul 16, 2026, 06:42 AM UTC
Resolved
Jul 15, 2026, 06:30 PM UTC
Duration
Timeline · 1 update
  1. resolved Jul 16, 2026, 06:42 AM UTC

    GM52 was unable to be reached.

Read the full incident report →

Critical July 15, 2026

GM52 non responsive

Detected by Pingoru
Jul 15, 2026, 06:37 PM UTC
Resolved
Jul 16, 2026, 02:05 AM UTC
Duration
7h 28m
Affected: GateManager 52
Timeline · 4 updates
  1. investigating Jul 16, 2026, 06:50 AM UTC

    We are currently investigating this issue.

  2. identified Jul 16, 2026, 06:58 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jul 16, 2026, 06:59 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 16, 2026, 07:00 AM UTC

    This incident has been resolved.

Read the full incident report →

Major June 8, 2026

Issue automatically detected on: GateManager 102

Detected by Pingoru
Jun 08, 2026, 04:57 PM UTC
Resolved
Jun 08, 2026, 06:54 PM UTC
Duration
1h 56m
Affected: GateManager 102
Timeline · 3 updates
  1. investigating Jun 08, 2026, 04:57 PM UTC

    This is an automatic message: our system has automatically detected an anomaly, operations personnel have been informed and are looking into the issue.

  2. identified Jun 08, 2026, 05:06 PM UTC

    The issue has been identified and we are working on a solution

  3. resolved Jun 08, 2026, 06:54 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice June 8, 2026

Datacenter Instability

Detected by Pingoru
Jun 08, 2026, 07:34 AM UTC
Resolved
Jun 08, 2026, 12:40 PM UTC
Duration
5h 6m
Affected: Prime PlatformGateManager 01GateManager 02GateManager 03GateManager 04GateManager 06GateManager 08GateManager 10GateManager 14GateManager 101GateManager 102GateManager 103GateManager 104GateManager 105GateManager 107GateManager 108GateManager 109GateManager 110GateManager 111GateManager 112GateManager 114GateManager 200GateManager 201
Timeline · 5 updates
  1. investigating Jun 08, 2026, 07:34 AM UTC

    We are currently experiencing technical difficulties at one of our data centers. As a result, several GateManagers are intermittently stopping or failing to respond. Current Status: Issue: GateManagers dropping connection or responding only briefly. Action: Our technical team is actively investigating the root cause. Next Step: We will provide an update as soon as we have more information. We apologize for any inconvenience caused.

  2. investigating Jun 08, 2026, 10:03 AM UTC

    We are continuing to investigate this issue.

  3. identified Jun 08, 2026, 10:50 AM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Jun 08, 2026, 12:27 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Jun 08, 2026, 12:40 PM UTC

    This incident has been resolved.

Read the full incident report →

Major June 8, 2026

Issue automatically detected on: SEC-GM-14

Detected by Pingoru
Jun 08, 2026, 07:03 AM UTC
Resolved
Jun 08, 2026, 12:39 PM UTC
Duration
5h 36m
Affected: GateManager 14
Timeline · 3 updates
  1. investigating Jun 08, 2026, 07:03 AM UTC

    This is an automatic message: our system has automatically detected an anomaly, operations personnel have been informed and are looking into the issue.

  2. monitoring Jun 08, 2026, 12:28 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 08, 2026, 12:39 PM UTC

    This incident has been resolved.

Read the full incident report →

Major June 8, 2026

Issue automatically detected on: SEC-GM-02

Detected by Pingoru
Jun 08, 2026, 05:27 AM UTC
Resolved
Jun 08, 2026, 12:39 PM UTC
Duration
7h 11m
Affected: GateManager 02
Timeline · 5 updates
  1. investigating Jun 08, 2026, 05:27 AM UTC

    This is an automatic message: our system has automatically detected an anomaly, operations personnel have been informed and are looking into the issue.

  2. monitoring Jun 08, 2026, 06:03 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Jun 08, 2026, 06:49 AM UTC

    We are continuing to monitor for any further issues.

  4. monitoring Jun 08, 2026, 08:34 AM UTC

    We are continuing to monitor for any further issues.

  5. resolved Jun 08, 2026, 12:39 PM UTC

    This incident has been resolved.

Read the full incident report →

Major June 8, 2026

Issue automatically detected on: SEC-GM-06

Detected by Pingoru
Jun 08, 2026, 05:27 AM UTC
Resolved
Jun 08, 2026, 06:25 AM UTC
Duration
57m
Affected: GateManager 06
Timeline · 2 updates
  1. investigating Jun 08, 2026, 05:27 AM UTC

    This is an automatic message: our system has automatically detected an anomaly, operations personnel have been informed and are looking into the issue.

  2. resolved Jun 08, 2026, 06:25 AM UTC

    This incident has been resolved.

Read the full incident report →

Major June 8, 2026

Issue automatically detected on: GateManager 105

Detected by Pingoru
Jun 08, 2026, 02:51 AM UTC
Resolved
Jun 08, 2026, 02:56 AM UTC
Duration
4m
Affected: GateManager 105
Timeline · 2 updates
  1. investigating Jun 08, 2026, 02:51 AM UTC

    This is an automatic message: our system has automatically detected an anomaly, operations personnel have been informed and are looking into the issue.

  2. resolved Jun 08, 2026, 02:56 AM UTC

    This incident has been resolved.

Read the full incident report →

Major June 8, 2026

Issue automatically detected on: SEC-GM-10

Detected by Pingoru
Jun 08, 2026, 02:28 AM UTC
Resolved
Jun 08, 2026, 02:57 AM UTC
Duration
28m
Affected: GateManager 10
Timeline · 2 updates
  1. investigating Jun 08, 2026, 02:28 AM UTC

    This is an automatic message: our system has automatically detected an anomaly, operations personnel have been informed and are looking into the issue.

  2. resolved Jun 08, 2026, 02:57 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 13, 2026

Issue automatically detected on: Prime Identity

Detected by Pingoru
May 13, 2026, 08:47 AM UTC
Resolved
May 13, 2026, 08:59 AM UTC
Duration
12m
Timeline · 2 updates
  1. investigating May 13, 2026, 08:47 AM UTC

    This is an automatic message: our system has automatically detected an anomaly, operations personnel have been informed and are looking into the issue.

  2. resolved May 13, 2026, 08:59 AM UTC

    This incident has been resolved.

Read the full incident report →

Major May 10, 2026

Issue automatically detected on: SEC-GM-52

Detected by Pingoru
May 10, 2026, 10:37 PM UTC
Resolved
May 10, 2026, 10:50 PM UTC
Duration
12m
Affected: GateManager 52
Timeline · 2 updates
  1. investigating May 10, 2026, 10:37 PM UTC

    This is an automatic message: our system has automatically detected an anomaly, operations personnel have been informed and are looking into the issue.

  2. resolved May 10, 2026, 10:50 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 20, 2026

Prime Performance

Detected by Pingoru
Apr 20, 2026, 09:04 AM UTC
Resolved
Apr 20, 2026, 11:31 AM UTC
Duration
2h 27m
Affected: Prime Platform
Timeline · 3 updates
  1. investigating Apr 20, 2026, 09:04 AM UTC

    We are correctly experience random performance on the Prime platform. There is a chance that you might be disconnected - GateManagers are not affected We are investigating the issue

  2. monitoring Apr 20, 2026, 10:37 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 20, 2026, 11:31 AM UTC

    This incident has been resolved.

Read the full incident report →

Major April 15, 2026

Issue automatically detected on: SEC-GM-08

Detected by Pingoru
Apr 15, 2026, 10:06 AM UTC
Resolved
Apr 15, 2026, 10:53 AM UTC
Duration
46m
Affected: GateManager 08
Timeline · 2 updates
  1. investigating Apr 15, 2026, 10:06 AM UTC

    This is an automatic message: our system has automatically detected an anomaly, operations personnel have been informed and are looking into the issue.

  2. resolved Apr 15, 2026, 10:53 AM UTC

    This was a test issue. to find out if we have statuspage delays, from the automated systems

Read the full incident report →

Major April 15, 2026

Issue automatically detected on: GateManager 08

Detected by Pingoru
Apr 15, 2026, 09:17 AM UTC
Resolved
Apr 15, 2026, 09:39 AM UTC
Duration
22m
Affected: GateManager 08
Timeline · 2 updates
  1. investigating Apr 15, 2026, 09:44 AM UTC

    This is an automatic message: our system has automatically detected an anomaly, operations personnel have been informed and are looking into the issue.

  2. resolved Apr 15, 2026, 09:44 AM UTC

    This incident has been resolved.

Read the full incident report →

Major March 26, 2026

Issue automatically detected on: GateManager 107

Detected by Pingoru
Mar 26, 2026, 09:52 AM UTC
Resolved
Mar 26, 2026, 10:47 AM UTC
Duration
55m
Affected: GateManager 107
Timeline · 3 updates
  1. investigating Mar 26, 2026, 09:52 AM UTC

    This is an automatic message: our system has automatically detected an anomaly, operations personnel have been informed and are looking into the issue.

  2. monitoring Mar 26, 2026, 10:47 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 26, 2026, 10:47 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 11, 2026

SMS MFA for US Numbers

Detected by Pingoru
Mar 11, 2026, 03:38 PM UTC
Resolved
Mar 11, 2026, 06:30 PM UTC
Duration
2h 51m
Timeline · 3 updates
  1. identified Mar 11, 2026, 03:38 PM UTC

    Impact on US Only: Our provider is currently experiencing issues with SMS delivery in the US, this includes MFA & alerts from GateManager

  2. identified Mar 11, 2026, 03:38 PM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Mar 12, 2026, 06:58 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 24, 2026

Prime issues - Slow and unstable connection

Detected by Pingoru
Feb 24, 2026, 01:27 PM UTC
Resolved
Feb 24, 2026, 03:19 PM UTC
Duration
1h 52m
Affected: Prime Platform
Timeline · 4 updates
  1. investigating Feb 24, 2026, 01:27 PM UTC

    We are currently investigating this issue and trying to resolving the issue.

  2. identified Feb 24, 2026, 02:05 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Feb 24, 2026, 02:07 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Feb 24, 2026, 03:19 PM UTC

    The issue is now resolved and all systems should be operational.

Read the full incident report →

Major February 4, 2026

Issue automatically detected on: License Portal

Detected by Pingoru
Feb 04, 2026, 03:38 PM UTC
Resolved
Feb 04, 2026, 03:46 PM UTC
Duration
8m
Affected: License Portal
Timeline · 2 updates
  1. investigating Feb 04, 2026, 03:38 PM UTC

    This is an automatic message: our system has automatically detected an anomaly, operations personnel have been informed and are looking into the issue.

  2. resolved Feb 04, 2026, 03:46 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice January 29, 2026

Secomea Prime

Detected by Pingoru
Jan 29, 2026, 06:41 PM UTC
Resolved
Jan 29, 2026, 08:19 PM UTC
Duration
1h 37m
Affected: Prime Platform
Timeline · 2 updates
  1. investigating Jan 29, 2026, 06:41 PM UTC

    Secomea Prime is having login and dashboard issues. we are looking in to it We apologize for any inconvenience. Best, Secomea Team.

  2. resolved Jan 29, 2026, 08:19 PM UTC

    This incident has been resolved.

Read the full incident report →

Major January 16, 2026

Issue automatically detected on: SEC-GM-21

Detected by Pingoru
Jan 16, 2026, 08:46 PM UTC
Resolved
Jan 16, 2026, 10:35 PM UTC
Duration
1h 49m
Affected: GateManager 21
Timeline · 2 updates
  1. investigating Jan 16, 2026, 08:46 PM UTC

    This is an automatic message: our system has automatically detected an anomaly, operations personnel have been informed and are looking into the issue.

  2. resolved Jan 17, 2026, 07:57 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical December 22, 2025

GateManager 52 currently unavailable

Detected by Pingoru
Dec 22, 2025, 08:25 AM UTC
Resolved
Dec 22, 2025, 09:23 AM UTC
Duration
58m
Affected: GateManager 52
Timeline · 2 updates
  1. investigating Dec 22, 2025, 08:25 AM UTC

    GateManager 52 is currently unavailable, we are investigating the issue.

  2. resolved Dec 22, 2025, 09:23 AM UTC

    The issue has now been resolved.

Read the full incident report →

Major December 22, 2025

Prime unavailable

Detected by Pingoru
Dec 22, 2025, 08:23 AM UTC
Resolved
Dec 25, 2025, 10:04 AM UTC
Duration
3d 1h
Affected: Prime Platform
Timeline · 3 updates
  1. investigating Dec 22, 2025, 08:23 AM UTC

    The Prime platform is currently unavailable, we are investigating the issue.

  2. monitoring Dec 22, 2025, 08:54 AM UTC

    The issue has been resolved, we are currently monitoring the issue to ensure optimal performance

  3. resolved Dec 25, 2025, 10:04 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor December 3, 2025

License Portal is not generation license

Detected by Pingoru
Dec 03, 2025, 07:58 AM UTC
Resolved
Dec 03, 2025, 02:18 PM UTC
Duration
6h 20m
Affected: License Portal
Timeline · 5 updates
  1. investigating Dec 03, 2025, 07:58 AM UTC

    We are currectly having an issue with our license portal not creating any license. We are investigating the issue.

  2. investigating Dec 03, 2025, 09:30 AM UTC

    We are continuing to investigate this issue.

  3. monitoring Dec 03, 2025, 10:42 AM UTC

    The fix has now been implemented. We are continuing to monitor the service.

  4. monitoring Dec 03, 2025, 12:26 PM UTC

    We are still monitoring the performance and stability of the license portal.

  5. resolved Dec 03, 2025, 02:18 PM UTC

    The issue has now been resolved, all systems should be functional.

Read the full incident report →