Secomea experienced a notice incident on September 16, 2026 affecting Prime Platform, lasting 5h 41m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 16, 2026, 04:56 AM UTC
We are currently experiencing a delay in the displayed data within Prime. Our engineering team is actively investigating the issue to restore normal data flow as quickly as possible. We will provide further updates here as soon as more information becomes available. We apologize for any inconvenience. Best, Secomea Team.
- monitoring Sep 16, 2026, 07:31 AM UTC
A fix has been implemented, and data processing is now catching up. You may still experience minor delays in displayed data while the remaining backlog is cleared. Our team is actively monitoring system performance to ensure full stability. We apologize for any inconvenience. Best, Secomea Team.
- resolved Sep 16, 2026, 10:38 AM UTC
This incident has been resolved.