Secomea experienced a minor incident on December 3, 2025 affecting License Portal, lasting 6h 20m. The incident has been resolved; the full update timeline is below.
Affected components
License Portal
Update timeline
- investigating Dec 03, 2025, 07:58 AM UTC
We are currectly having an issue with our license portal not creating any license. We are investigating the issue.
- investigating Dec 03, 2025, 09:30 AM UTC
We are continuing to investigate this issue.
- monitoring Dec 03, 2025, 10:42 AM UTC
The fix has now been implemented. We are continuing to monitor the service.
- monitoring Dec 03, 2025, 12:26 PM UTC
We are still monitoring the performance and stability of the license portal.
- resolved Dec 03, 2025, 02:18 PM UTC
The issue has now been resolved, all systems should be functional.