ScyllaDB incident

Partial Service Disruption — Self-Service Scale-Out/In Unavailable

Notice Resolved View vendor source →

ScyllaDB experienced a notice incident on July 7, 2025 affecting Cloud API, lasting 1h 31m. The incident has been resolved; the full update timeline is below.

Started
Jul 07, 2025, 02:56 PM UTC
Resolved
Jul 07, 2025, 04:28 PM UTC
Duration
1h 31m
Detected by Pingoru
Jul 07, 2025, 02:56 PM UTC

Affected components

Cloud API

Update timeline

  1. investigating Jul 07, 2025, 02:56 PM UTC

    Impact: We are currently experiencing an issue with the self-service scale-out/in feature in our ScyllaDB DBaaS platform. Customers attempting to scale out/in their clusters via the dashboard or API may see failures or no effect. Workaround: Our team can assist with scaling out / in your cluster manually during this time. Please contact support if you need to scale your cluster urgently. Status: We are actively investigating and working on a fix. We will provide updates as progress is made.

  2. resolved Jul 07, 2025, 04:28 PM UTC

    This incident has been resolved.