ScyllaDB experienced a major incident on December 15, 2025 affecting Cloud API and Cloud App, lasting 1h 20m. The incident has been resolved; the full update timeline is below.
Affected components
Cloud APICloud App
Update timeline
- identified Dec 15, 2025, 01:20 PM UTC
Customers cannot perform actions on the clusters that involve async operations. e.g: bootstrap, resizes etc. The issue has been identified and a fix is implemented.
- resolved Dec 15, 2025, 02:41 PM UTC
This incident has been resolved.