Scurri Outage History
Scurri is up right nowPingoru has recorded 49 incidents for Scurri: 11 in the last 12 months and 1 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 2 | 1 of 720 (0%) |
| May 2026 | 0 | 0 of 744 (0%) |
| June 2026 | 1 | 2 of 720 (0%) |
| July 2026 | 0 | 0 of 744 (0%) |
| August 2026 | 0 | 0 of 744 (0%) |
| September 2026 | 0 | 0 of 720 (0%) |
| October 2026 | 1 | 8 of 517 (2%) |
Incidents, newest first
Notice October 20, 2026 Carrier Incident - DPD UK and DPD Local 7h 54m Scurri Platform API
Started Oct 20, 2026, 07:35 AM UTC· resolved Oct 20, 2026, 03:29 PM UTC
- investigating Oct 20, 2026, 07:35 AM UTC
We are aware of reports relating to some service issues with DPD UK and DPD Local. We are currently investigating with the carriers. Further updates will be provided via this page as soon as possible
- identified Oct 20, 2026, 07:41 AM UTC
The issue has been identified and the carrier is working on it
- identified Oct 20, 2026, 10:08 AM UTC
DPD have reached out to say that they are still escalating the matter with Google for a swift resolution. The DPD team is actively working on independent fixes and workarounds to restore service as soon as possible. As yet, they do not have a timeframe they can share, but are working on this as a priority
- monitoring Oct 20, 2026, 01:36 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 20, 2026, 03:29 PM UTC
This incident has been resolved.
Notice June 18, 2026 Issues with DX 2h 16m Scurri Platform API
Started Jun 18, 2026, 08:55 AM UTC· resolved Jun 18, 2026, 11:12 AM UTC
- investigating Jun 18, 2026, 08:55 AM UTC
We are aware of issues being reported with DX at the moment. We have reached out to the carrier to get further information. Updates will be provided as DX shares them with us. You can also check in on the DX portal for any updates.
- resolved Jun 18, 2026, 11:12 AM UTC
This incident has been resolved.
Notice April 16, 2026 DPD Ireland Customer Portal System Outage 31m Scurri Platform API
Started Apr 16, 2026, 09:18 AM UTC· resolved Apr 16, 2026, 09:50 AM UTC
- investigating Apr 16, 2026, 09:18 AM UTC
DPD Ireland has advised that they are currently experiencing intermittent technical issues with their API services (including Customer Portal) which may affect your service. The DPD IT Team is aware and actively pursuing an immediate resolution. Updates will be provided as DPD share them with us.
- resolved Apr 16, 2026, 09:50 AM UTC
This incident has been resolved.
Notice April 1, 2026 Issues with DPD Ireland 40m Scurri Platform API
Started Apr 01, 2026, 09:15 AM UTC· resolved Apr 01, 2026, 09:56 AM UTC
- investigating Apr 01, 2026, 09:15 AM UTC
We are aware of reports of issues with DPD Ireland services and are currently investigating with them. If you're experiencing any issues, please contact [email protected] Please check back here for updates on this issue.
- resolved Apr 01, 2026, 09:56 AM UTC
This incident has been resolved.
Notice December 5, 2025 Scurri Zendesk Platform Incident Identified 26m Scurri Platform API, Scurri front-end
Started Dec 05, 2025, 08:54 AM UTC· resolved Dec 05, 2025, 09:21 AM UTC
- identified Dec 05, 2025, 08:54 AM UTC
We have identified an issue within the Zendesk Platform used by the Scurri support team. We are currently investigating and will update this post with further information when available. For urgent issues please call Support | +44 20 3807 6800 | +353 51 625 624
- identified Dec 05, 2025, 08:59 AM UTC
We have identified that the Zendesk issues is being caused by a system failure on Cloudflare. Cloudflare are aware and are working on the issue.
- resolved Dec 05, 2025, 09:21 AM UTC
Cloudflare have resolved the issue and Zendesk is now fully functional again. If you have any issues please contact us at [email protected] or call Support | +44 20 3807 6800 | +353 51 625 624
Notice December 2, 2025 Issue with DPD Ireland services 1h 56m
Started Dec 02, 2025, 01:56 PM UTC· resolved Dec 02, 2025, 03:52 PM UTC
- investigating Dec 02, 2025, 01:56 PM UTC
We have identified an issue with DPD Ireland services and are currently investigating. If you're experiencing any issues, please contact [email protected] Please check back here for updates on this issue.
- identified Dec 02, 2025, 02:48 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Dec 02, 2025, 03:52 PM UTC
This incident has been resolved.
Minor November 27, 2025 Scurri Incident Identified 17m Scurri Platform API, Scurri front-end
Started Nov 27, 2025, 06:24 AM UTC· resolved Nov 27, 2025, 06:42 AM UTC
- investigating Nov 27, 2025, 06:24 AM UTC
We have identified an issue within the Scurri platform impacting order creation and label generation. We are currently investigating as a matter of urgency and will update this post with further information as soon as possible
- resolved Nov 27, 2025, 06:42 AM UTC
This incident has been resolved. If you're experiencing any issues, please contact us via [email protected] to make us aware of it.
Notice November 10, 2025 Issue with DPD services 3h 25m
Started Nov 10, 2025, 12:34 PM UTC· resolved Nov 10, 2025, 04:00 PM UTC
- investigating Nov 10, 2025, 12:34 PM UTC
We have identified an issue with DPD services and are currently investigating. This incident has been resolved and we an see that Landmark labels are being generated successfully.
- resolved Nov 10, 2025, 04:00 PM UTC
This incident has been resolved.
Notice November 6, 2025 Issue with Landmark service 1h 34m Scurri Platform API, Scurri front-end
Started Nov 06, 2025, 10:33 AM UTC· resolved Nov 06, 2025, 12:08 PM UTC
- investigating Nov 06, 2025, 10:33 AM UTC
We have identified an issue with Landmark services and are currently investigating. Please check back here for updates on this issue.
- resolved Nov 06, 2025, 12:08 PM UTC
This incident has been resolved and we an see that Landmark labels are being generated successfully.
Notice October 29, 2025 Issue with An Post Label Generation 15h 17m Scurri Platform API, Scurri front-end
Started Oct 29, 2025, 04:54 PM UTC· resolved Oct 30, 2025, 08:11 AM UTC
- investigating Oct 29, 2025, 04:54 PM UTC
We have identified a degradation with An Post label generation this afternoon and have raised this with their Service Desk. We will update you as soon as we have further information. Please check back here for updates on this issue.
- identified Oct 29, 2025, 05:55 PM UTC
An Post has confirmed that the issue has been identified, and that they are working with Microsoft Azure to resolve. We will update you again once we have further information.
- monitoring Oct 29, 2025, 09:30 PM UTC
Our monitoring has shown recovery of the An Post service over the last 30 minutes. Microsoft Azure status page advises that they expect full recovery by 23:30 today 29th October. We will continue to monitor and confirm full resolution once we've received an update from An Post
- resolved Oct 30, 2025, 08:11 AM UTC
This incident has now been resolved and we an see that An Post labels are being generated successfully.
Notice October 29, 2025 Issue with Evri service 31m Scurri Platform API, Scurri front-end
Started Oct 29, 2025, 12:48 PM UTC· resolved Oct 29, 2025, 01:19 PM UTC
- investigating Oct 29, 2025, 12:48 PM UTC
We have identified an issue with Evri services and have raised this with the Evri Service Desk. We do not currently have an ETA. We will keep you updated as we hear more from Evri. Please check back here for updates on this issue.
- monitoring Oct 29, 2025, 01:11 PM UTC
We have seen the recovery of the Evri services in the last 15 minutes. We are awaiting an update from Evri, and will continue to monitor performance.
- resolved Oct 29, 2025, 01:19 PM UTC
Evri has confirmed that they have identified and resolved this issue. Please let us know if you experience any further issues.
Notice October 9, 2025 Issue with An Post services 1d 1h
Started Oct 09, 2025, 08:29 AM UTC· resolved Oct 10, 2025, 10:28 AM UTC
- investigating Oct 09, 2025, 08:29 AM UTC
We are aware of an issue this morning where a high number of An Post label requests are timing out. We are reaching out to An Post on this issue and will update here once we have more information. If you are experiancing issues please contact [email protected]
- resolved Oct 10, 2025, 10:28 AM UTC
We can see that the issue experienced yesterday by An Post has been resolved and the carrier is performing as normal again.
Notice August 28, 2025 Issue with Evri label creation 17h Scurri Platform API, Scurri front-end
Started Aug 28, 2025, 02:48 PM UTC· resolved Aug 29, 2025, 07:48 AM UTC
- investigating Aug 28, 2025, 02:48 PM UTC
We have identified an issue with Evri services where customers are having issues generating Evri labels. We have contacted the carrier to investigate and will continue to work to restore normal service. If you're having any difficulties with creating Evri labels please contact [email protected] Please check back here for updates on this issue.
- investigating Aug 28, 2025, 02:54 PM UTC
Evri have said that they are aware of the issue and are working to resolve it - once we have more detail we will add an update here.
- resolved Aug 29, 2025, 07:48 AM UTC
This issue has now been resolved and customers are able to successfully print Evri labels again.
Notice June 5, 2025 Issue with Scurri support phone line 23h 51m Scurri Platform API, Scurri front-end
Started Jun 05, 2025, 08:39 AM UTC· resolved Jun 06, 2025, 08:30 AM UTC
- investigating Jun 05, 2025, 08:39 AM UTC
We are currently experiencing issues with our support phone system. If you are trying to contact us about an urgent issue, please raise a ticket with urgent in the subject line, and we will act on it as a priority. Apologies for any inconvenience, but we hope to resolve this as soon as possible.
- monitoring Jun 05, 2025, 09:06 AM UTC
A change has been implemented, and our phone system is now back up and running. We will continue to monitor to make sure that there are no further issues. But if you experience any problems with contacting us via phone, please reach out to [email protected]
- resolved Jun 06, 2025, 08:30 AM UTC
This incident has been resolved.
Notice February 5, 2025 Issue with DPD UK services 1d 2h Scurri Platform API, Scurri front-end
Started Feb 05, 2025, 09:16 AM UTC· resolved Feb 06, 2025, 11:35 AM UTC
- investigating Feb 05, 2025, 09:16 AM UTC
We have identified an issue with DPD UK services and are currently investigating. If you're experiencing any issues, please contact [email protected] Please check back here for updates on this issue.
- identified Feb 05, 2025, 09:56 AM UTC
DPD has confirmed that the issue with the service is on their end and is currently being looked into as a matter of urgency. If you're experiencing any issues, please contact [email protected] Please check back here for updates on this issue.
- monitoring Feb 05, 2025, 01:58 PM UTC
It's been confirmed by DPD that they have resolved the issue, and labels are now generating successfully. We will continue to monitor over the next while to make sure that the issue does not occur again If you're still experiencing any issues, please contact [email protected]
- resolved Feb 06, 2025, 11:35 AM UTC
We have monitored DPD and can confirm that the issue now looks to be resolved. If you are experiencing any issues, please contact [email protected]
Notice January 21, 2025 Amazon Shipping - Label Generation Issue 3h 33m Scurri front-end
Started Jan 21, 2025, 09:23 AM UTC· resolved Jan 21, 2025, 12:57 PM UTC
- investigating Jan 21, 2025, 09:23 AM UTC
We are currently investigating an issue with Amazon Shipping where some customers are reporting that they are unable to produce an Amazon shipping label. Please monitor the Scurri status page for updates.
- resolved Jan 21, 2025, 12:57 PM UTC
This issue has been resolved and Amazon Shipping is working as expected.
Notice November 20, 2024 Issue with DPD Ireland service 3h 29m Scurri Platform API, Scurri front-end
Started Nov 20, 2024, 09:33 AM UTC· resolved Nov 20, 2024, 01:02 PM UTC
- investigating Nov 20, 2024, 09:33 AM UTC
We have been advised by DPD Ireland that they are currently experiencing technical issues with their API services which may affect your service. The DPD Ireland IT Team is aware and actively pursuing an immediate resolution Please check back here for updates on this issue.
- resolved Nov 20, 2024, 01:02 PM UTC
DPD Ireland has confirmed that their systems are up and running and all the issues have been resolved. We will continue to monitor on our side and communicate with DPD if there are further issues If you are experiencing any issues, please contact [email protected]
Notice November 19, 2024 Issue with Evri services 7h 26m
Started Nov 19, 2024, 08:47 AM UTC· resolved Nov 19, 2024, 04:14 PM UTC
- investigating Nov 19, 2024, 08:47 AM UTC
We have identified an issue with Evri services and are currently investigating. Evri have acknowledged the issue and are working on a solution. If you're experiencing any issues, please contact [email protected] Please check back here for updates on this issue.
- monitoring Nov 19, 2024, 11:20 AM UTC
Evri have implemented a fix and we are seeing successful label requests. We are now monitoring. If you continue to see issues on Evri please contact [email protected].
- resolved Nov 19, 2024, 04:14 PM UTC
This incident has been resolved.