Scurri incident

Issue with Evri service

Notice Resolved View vendor source →

Scurri experienced a notice incident on October 29, 2025 affecting Scurri Platform API and Scurri front-end, lasting 31m. The incident has been resolved; the full update timeline is below.

Started
Oct 29, 2025, 12:48 PM UTC
Resolved
Oct 29, 2025, 01:19 PM UTC
Duration
31m
Detected by Pingoru
Oct 29, 2025, 12:48 PM UTC

Affected components

Scurri Platform APIScurri front-end

Update timeline

  1. investigating Oct 29, 2025, 12:48 PM UTC

    We have identified an issue with Evri services and have raised this with the Evri Service Desk. We do not currently have an ETA. We will keep you updated as we hear more from Evri. Please check back here for updates on this issue.

  2. monitoring Oct 29, 2025, 01:11 PM UTC

    We have seen the recovery of the Evri services in the last 15 minutes. We are awaiting an update from Evri, and will continue to monitor performance.

  3. resolved Oct 29, 2025, 01:19 PM UTC

    Evri has confirmed that they have identified and resolved this issue. Please let us know if you experience any further issues.