Scrive incident

Scrive eSign Office Add-in – Partial Outage

Major Resolved View vendor source →

Scrive experienced a major incident on June 4, 2025 affecting Office Add-In, lasting 37d 9h. The incident has been resolved; the full update timeline is below.

Started
Jun 04, 2025, 06:00 AM UTC
Resolved
Jul 11, 2025, 03:17 PM UTC
Duration
37d 9h
Detected by Pingoru
Jun 04, 2025, 06:00 AM UTC

Affected components

Office Add-In

Update timeline

  1. identified Jun 04, 2025, 01:17 PM UTC

    We’re aware of issues with the Scrive Office Add-in not working properly in some cases. We’re investigating the issue and working on a fix. If you’re experiencing issues, please ask your 365 admin to uninstall the add-in and reinstall it from AppSource, making sure version 1.1.0.0 is installed. Updates will follow once the issue is fully resolved.

  2. resolved Jul 11, 2025, 03:17 PM UTC

    This incident has been resolved.