Scrive incident

Chatbot - Degraded Performance

Minor Ongoing View vendor source →

Scrive is currently experiencing a minor incident affecting Chat, which began 5 min ago. The vendor's full update timeline is below.

Started
May 12, 2026, 09:11 AM UTC
Resolved
Ongoing
Duration
● 5m
Detected by Pingoru
May 12, 2026, 09:11 AM UTC

Affected components

Chat

Update timeline

  1. investigating May 12, 2026, 09:11 AM UTC

    Our chatbot service is currently experiencing degraded performance. Our service provider is actively working to resolve the issue and restore normal performance. This may temporarily impact the chatbot on scrive.com and our Help Center. We apologize for any inconvenience this may cause and appreciate your patience. We’ll continue to share updates here as more information becomes available. If you need immediate assistance, please contact us at [email protected]