Scrive experienced a minor incident on August 28, 2025 affecting Chat, lasting 16h 56m. The incident has been resolved; the full update timeline is below.
Affected components
Chat
Update timeline
- investigating Aug 28, 2025, 04:06 PM UTC
Our chat service is currently experiencing Degraded Performance . Our service provider is actively working to resolve the issue and restore normal performance. This may temporarily impact the chatbot on scrive.com and our Help Center. We apologize for any inconvenience this may cause and appreciate your patience. We’ll continue to share updates here as more information becomes available. If you need immediate assistance, please contact us at [email protected].
- resolved Aug 29, 2025, 09:03 AM UTC
This incident has been resolved.