Scrive incident

Third-party eID Issue: Swisscom QES

Minor Resolved View vendor source →

Scrive experienced a minor incident on September 2, 2025 affecting Swisscom QES, lasting 18h 42m. The incident has been resolved; the full update timeline is below.

Started
Sep 02, 2025, 02:20 PM UTC
Resolved
Sep 03, 2025, 09:03 AM UTC
Duration
18h 42m
Detected by Pingoru
Sep 02, 2025, 02:20 PM UTC

Affected components

Swisscom QES

Update timeline

  1. investigating Sep 02, 2025, 02:20 PM UTC

    External eID Swisscom QES is experiencing degraded performance. We are monitoring the situation and will provide and update as it's resolved.

  2. investigating Sep 02, 2025, 02:20 PM UTC

    We are continuing to investigate this issue.

  3. investigating Sep 03, 2025, 06:55 AM UTC

    We are continuing to investigate this issue.

  4. resolved Sep 03, 2025, 09:03 AM UTC

    This incident has been resolved.