Scrive experienced a minor incident on September 10, 2025 affecting Help Center, lasting 16h 46m. The incident has been resolved; the full update timeline is below.
Affected components
Help Center
Update timeline
- investigating Sep 10, 2025, 02:47 PM UTC
We’re currently experiencing degraded performance with our HelpCenter. Our service providers team is currently working to restore normal performance levels. We apologise for any inconvenience. All users may be affected. Pictures are not shown properly within the guides published. Updates will follow in a timely manner.
- resolved Sep 11, 2025, 07:33 AM UTC
This incident has been resolved.