Scrive incident

Third-party eID Issue: Onfido

Minor Resolved View vendor source →

Scrive experienced a minor incident on September 24, 2025 affecting Onfido, lasting 48m. The incident has been resolved; the full update timeline is below.

Started
Sep 24, 2025, 10:15 AM UTC
Resolved
Sep 24, 2025, 11:04 AM UTC
Duration
48m
Detected by Pingoru
Sep 24, 2025, 10:15 AM UTC

Affected components

Onfido

Update timeline

  1. investigating Sep 24, 2025, 10:15 AM UTC

    External eID Onfido is experiencing degraded performance. We are monitoring the situation and will provide and update as it's resolved.

  2. resolved Sep 24, 2025, 11:04 AM UTC

    This incident has been resolved.