Scrive experienced a minor incident on September 30, 2025 affecting Help Center, lasting 2h 59m. The incident has been resolved; the full update timeline is below.
Affected components
Help Center
Update timeline
- identified Sep 30, 2025, 12:46 PM UTC
We are currently experiencing an issue affecting our Help Center. This may result in slow loading times, limited access to articles, or certain features not working as expected. Our service provider is actively working to restore normal functionality as soon as possible. We’re sorry for any inconvenience this may cause. We’ll provide updates as soon as we have more information. If you need assistance, please reach out to us via [email protected].
- monitoring Sep 30, 2025, 12:49 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 30, 2025, 03:46 PM UTC
This incident has been resolved.