Scrive experienced a minor incident on October 31, 2025 affecting SMS OTP, lasting 20h 2m. The incident has been resolved; the full update timeline is below.
Affected components
SMS OTP
Update timeline
- investigating Oct 31, 2025, 03:26 PM UTC
We are currently experiencing delays with SMS delivery. Our team is investigating the cause of the delays. Users using invitation and confirmation method SMS may be affected. We apologize for any inconvenience. Meanwhile, a workaround is to use an alternative delivery method (E-mail/Invitation method link/In-person meeting). Updates will follow in a timely manner.
- investigating Oct 31, 2025, 03:36 PM UTC
We are continuing to investigate this issue.
- resolved Nov 01, 2025, 11:29 AM UTC
This incident has been resolved.