Scrive experienced a minor incident on November 4, 2025 affecting Help Center, lasting 16h 45m. The incident has been resolved; the full update timeline is below.
Affected components
Help Center
Update timeline
- identified Nov 04, 2025, 01:35 PM UTC
Our Help Center is currently experiencing degraded performance This may result in slow loading times, limited access to articles, or certain features not working as expected. Our service provider is actively working to restore normal functionality as soon as possible. We’re sorry for any inconvenience this may cause. We’ll provide updates as soon as we have more information. If you need assistance, please reach out to us via [email protected].
- monitoring Nov 04, 2025, 04:15 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 05, 2025, 06:57 AM UTC
This incident has been resolved.