Scrive experienced a minor incident on November 7, 2025 affecting SMS delivery and SMS OTP, lasting 1h 3m. The incident has been resolved; the full update timeline is below.
Affected components
SMS deliverySMS OTP
Update timeline
- identified Nov 07, 2025, 10:44 AM UTC
We are currently experiencing delays with SMS delivery. Our team is investigating the cause of the delays. Users using invitation and confirmation method SMS may be affected. We apologize for any inconvenience. Meanwhile, a workaround is to use an alternative delivery method (E-mail/Link Only/In-person meeting). Updates will follow in a timely manner.
- monitoring Nov 07, 2025, 10:55 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 07, 2025, 11:19 AM UTC
This incident has been resolved.