Scrive incident

eID hub - degraded performance

Minor Resolved View vendor source →

Scrive experienced a minor incident on November 25, 2025 affecting eID Hub API, lasting 16h 10m. The incident has been resolved; the full update timeline is below.

Started
Nov 25, 2025, 03:39 PM UTC
Resolved
Nov 26, 2025, 07:49 AM UTC
Duration
16h 10m
Detected by Pingoru
Nov 25, 2025, 03:39 PM UTC

Affected components

eID Hub API

Update timeline

  1. investigating Nov 25, 2025, 03:39 PM UTC

    We’re currently experiencing degraded performance with eIDhub. Our team is currently working to restore normal performance levels. We apologise for any inconvenience. Updates will follow in a timely manner.

  2. resolved Nov 26, 2025, 07:49 AM UTC

    This incident has been resolved.