Scrive experienced a minor incident on December 9, 2025 affecting Onfido, lasting 23m. The incident has been resolved; the full update timeline is below.
Affected components
Onfido
Update timeline
- identified Dec 09, 2025, 11:42 AM UTC
The external provider Onfido is experiencing a partial outage. We are monitoring the situation and will provide and update as it's resolved.
- monitoring Dec 09, 2025, 11:47 AM UTC
Update from Onfido: "The API is now fully available. We are monitoring the situation."
- resolved Dec 09, 2025, 12:06 PM UTC
This incident has been resolved.