Scrive experienced a major incident on April 20, 2026 affecting SMS delivery and SMS OTP, lasting 42m. The incident has been resolved; the full update timeline is below.
Affected components
SMS deliverySMS OTP
Update timeline
- investigating Apr 20, 2026, 02:47 PM UTC
We are currently experiencing delays in SMS deliveries, and our team is actively investigating the cause. Users sending invitations or confirmations via SMS may be affected. We apologize for the inconvenience this may cause. In the meantime, in possible, you can use an alternative delivery method such as Email, Link Only, or In-person meeting to continue your workflows. We’ll share updates here as soon as more information becomes available.
- resolved Apr 20, 2026, 03:29 PM UTC
This incident has been resolved.