Screenly Outage History

Screenly is up right now

Screenly had 4 outages in the last 2 years totaling 24h 19m of downtime — averaging 0.2 incidents per month.

There were 4 Screenly outages since July 21, 2025 totaling 24h 19m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.screenly.io

Notice March 9, 2026

Investigating Service Disruptions (GCP)

Detected by Pingoru
Mar 09, 2026, 02:25 PM UTC
Resolved
Mar 09, 2026, 06:00 PM UTC
Duration
3h 34m
Timeline · 4 updates
  1. investigating Mar 09, 2026, 02:25 PM UTC

    Our Engineering team is currently investigating reports of connectivity issues and performance degradation resulting from our GCP cluster. We will provide another update as soon as more information is available.

  2. investigating Mar 09, 2026, 04:45 PM UTC

    Service Update: Investigation Ongoing and Partial Recovery. Our team is working closely with our cloud provider's support team to resolve the infrastructure issue. Impact: Logins & Updates: You may currently experience issues logging into the dashboard or pushing new content updates to your screens. Your Screens: Active players will continue to render content seamlessly and your current playlists will remain on-screen without interruption.

  3. monitoring Mar 09, 2026, 04:55 PM UTC

    Services are stabilizing. If you were previously unable to log in or update your content, please refresh your browser and try again.

  4. resolved Mar 09, 2026, 06:00 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice November 18, 2025

Cloudflare Global Network Experiencing Issues

Detected by Pingoru
Nov 18, 2025, 12:03 PM UTC
Resolved
Nov 18, 2025, 04:48 PM UTC
Duration
4h 44m
Timeline · 2 updates
  1. investigating Nov 18, 2025, 12:03 PM UTC

    We are currently investigating reports of issues related to Cloudflare's global network. Cloudflare is a key service provider for many of our operations, and this degradation may intermittently affect the performance and availability of certain Screenly services. We are closely monitoring the situation and Cloudflare's own status updates. We will provide another update as soon as we have more information or the issue is resolved.

  2. resolved Nov 18, 2025, 04:48 PM UTC

    We will continue to monitor the situation closely. See www.cloudflarestatus.com for the latest updates directly from the Cloudflare.

Read the full incident report →

Major October 13, 2025

Screenly Player Max Players Not Displaying Content

Detected by Pingoru
Oct 13, 2025, 04:37 PM UTC
Resolved
Oct 14, 2025, 06:25 AM UTC
Duration
13h 47m
Timeline · 4 updates
  1. investigating Oct 13, 2025, 07:17 PM UTC

    We are currently investigating an issue that is preventing a portion of our Max Players from displaying content. This is currently being reported as either an all black screen or a black screen with error messages showing.

  2. identified Oct 13, 2025, 07:51 PM UTC

    Our team has identified the issue as being related to an upstream update sent out from our OS provider (Canonical). A fix is being tested for release to rollback the update.

  3. monitoring Oct 13, 2025, 07:56 PM UTC

    A fix has been released to rollback the update from our upstream provider (Canonical) and hold all updates. We are monitoring to confirm the changes.

  4. resolved Oct 14, 2025, 01:33 PM UTC

    The issue has been resolved. A fix was successfully released to roll back the update from our upstream provider (Canonical). We will continue monitoring to ensure stability.

Read the full incident report →

Major July 21, 2025

We’re currently investigating an issue causing blank pages in the Screenly interface for some users.

Detected by Pingoru
Jul 21, 2025, 04:00 PM UTC
Resolved
Jul 21, 2025, 06:13 PM UTC
Duration
2h 12m
Affected: Marketing Site
Timeline · 4 updates
  1. investigating Jul 21, 2025, 04:21 PM UTC

    We are currently investigating this issue.

  2. identified Jul 21, 2025, 06:05 PM UTC

    Our developers have identified an issue related to a deployment earlier today, and the process of rolling back the update is in-progress.

  3. monitoring Jul 21, 2025, 06:08 PM UTC

    The update has now been rolled back, and we are seeing the normal operation of the web console return by refreshing the browser session.

  4. resolved Jul 21, 2025, 06:13 PM UTC

    This incident has now been resolved.

Read the full incident report →