Screenly incident

Investigating Service Disruptions (GCP)

Notice Resolved View vendor source →

Screenly experienced a notice incident on March 9, 2026, lasting 3h 34m. The incident has been resolved; the full update timeline is below.

Started
Mar 09, 2026, 02:25 PM UTC
Resolved
Mar 09, 2026, 06:00 PM UTC
Duration
3h 34m
Detected by Pingoru
Mar 09, 2026, 02:25 PM UTC

Update timeline

  1. investigating Mar 09, 2026, 02:25 PM UTC

    Our Engineering team is currently investigating reports of connectivity issues and performance degradation resulting from our GCP cluster. We will provide another update as soon as more information is available.

  2. investigating Mar 09, 2026, 04:45 PM UTC

    Service Update: Investigation Ongoing and Partial Recovery. Our team is working closely with our cloud provider's support team to resolve the infrastructure issue. Impact: Logins & Updates: You may currently experience issues logging into the dashboard or pushing new content updates to your screens. Your Screens: Active players will continue to render content seamlessly and your current playlists will remain on-screen without interruption.

  3. monitoring Mar 09, 2026, 04:55 PM UTC

    Services are stabilizing. If you were previously unable to log in or update your content, please refresh your browser and try again.

  4. resolved Mar 09, 2026, 06:00 PM UTC

    This incident has been resolved.