Screenly incident

We’re currently investigating an issue causing blank pages in the Screenly interface for some users.

Major Resolved View vendor source →

Screenly experienced a major incident on July 21, 2025 affecting Marketing Site, lasting 2h 12m. The incident has been resolved; the full update timeline is below.

Started
Jul 21, 2025, 04:00 PM UTC
Resolved
Jul 21, 2025, 06:13 PM UTC
Duration
2h 12m
Detected by Pingoru
Jul 21, 2025, 04:00 PM UTC

Affected components

Marketing Site

Update timeline

  1. investigating Jul 21, 2025, 04:21 PM UTC

    We are currently investigating this issue.

  2. identified Jul 21, 2025, 06:05 PM UTC

    Our developers have identified an issue related to a deployment earlier today, and the process of rolling back the update is in-progress.

  3. monitoring Jul 21, 2025, 06:08 PM UTC

    The update has now been rolled back, and we are seeing the normal operation of the web console return by refreshing the browser session.

  4. resolved Jul 21, 2025, 06:13 PM UTC

    This incident has now been resolved.