Screencastify Outage History

Screencastify had 2 outages in the last 2 years totaling 711h 42m of downtime — averaging 0.1 incidents per month.

There were 2 Screencastify outages since July 14, 2026 totaling 711h 42m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.screencastify.com

Notice August 6, 2026

Verification Email Delivery Issues

Detected by Pingoru: Aug 06, 2026, 08:07 PM UTC
Resolved: Sep 05, 2026, 11:50 AM UTC
Duration: 29d 15h

Timeline · 3 updates

investigating Aug 06, 2026, 08:07 PM UTC

We are investigating reports that some users may not receive their account verification email when signing up for Screencastify, preventing them from completing the registration process. Our Engineering team is actively investigating the underlying cause. If you are affected, you may not receive the verification email after creating your account. We will provide updates on this page as more information becomes available.
identified Aug 12, 2026, 06:28 PM UTC

The issue has been identified and a fix is being implemented.
resolved Sep 05, 2026, 11:50 AM UTC

This incident has been resolved.

Read the full incident report →

Notice July 14, 2026

Resolved: Service Disruption Affecting Login, Recording, and Video Playback

Detected by Pingoru: Jul 14, 2026, 07:24 PM UTC
Resolved: Jul 12, 2026, 09:30 PM UTC
Duration: —

Timeline · 1 update

resolved Jul 14, 2026, 07:24 PM UTC

We have resolved an incident that affected login, video playback, and recording. During this incident, some users were unable to sign in, access existing recordings, or create new recordings. Our engineering team identified the issue, implemented a fix, and confirmed that all affected services have been restored. We apologize for the disruption and appreciate your patience while we worked to resolve the issue.

Read the full incident report →