SchoolMint incident

Degradation of Service

Minor Resolved View vendor source →

SchoolMint experienced a minor incident on September 18, 2019 affecting SchoolMint Hero, lasting 11h 5m. The incident has been resolved; the full update timeline is below.

Started
Sep 18, 2019, 12:10 PM UTC
Resolved
Sep 18, 2019, 11:15 PM UTC
Duration
11h 5m
Detected by Pingoru
Sep 18, 2019, 12:10 PM UTC

Affected components

SchoolMint Hero

Update timeline

  1. investigating Sep 18, 2019, 02:21 PM UTC

    Hero is currently experiencing a degradation of service. Our team is actively working to resolve the issue.

  2. identified Sep 18, 2019, 05:26 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Sep 19, 2019, 12:15 AM UTC

    This incident has been resolved.