SchoolMint incident

Degradation of Service

Major Resolved View vendor source →

SchoolMint experienced a major incident on November 14, 2019 affecting SchoolMint Hero, lasting 4h 44m. The incident has been resolved; the full update timeline is below.

Started
Nov 14, 2019, 03:00 PM UTC
Resolved
Nov 14, 2019, 07:45 PM UTC
Duration
4h 44m
Detected by Pingoru
Nov 14, 2019, 03:00 PM UTC

Affected components

SchoolMint Hero

Update timeline

  1. investigating Nov 14, 2019, 04:31 PM UTC

    Hero is currently experiencing a degradation of service. Our team is actively working to resolve the issue.

  2. identified Nov 14, 2019, 07:43 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Nov 15, 2019, 03:39 PM UTC

    This incident has been resolved.