SchoolMint incident

Service Outage

Minor Resolved View vendor source →

SchoolMint experienced a minor incident on July 8, 2020 affecting Enrollment Admin Portal and Enrollment Family Portal, lasting 3h 46m. The incident has been resolved; the full update timeline is below.

Started
Jul 08, 2020, 03:21 PM UTC
Resolved
Jul 08, 2020, 07:07 PM UTC
Duration
3h 46m
Detected by Pingoru
Jul 08, 2020, 03:21 PM UTC

Affected components

Enrollment Admin PortalEnrollment Family Portal

Update timeline

  1. identified Jul 08, 2020, 03:21 PM UTC

    SchoolMint is currently experiencing a partial service outage. Our team is actively working to resolve the issue.

  2. monitoring Jul 08, 2020, 05:46 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 08, 2020, 07:07 PM UTC

    This incident has been resolved.