SchoolMint incident

Degradation of Service

Minor Resolved View vendor source →

SchoolMint experienced a minor incident on July 15, 2020 affecting SchoolMint Hero, lasting 2h 12m. The incident has been resolved; the full update timeline is below.

Started
Jul 15, 2020, 09:29 PM UTC
Resolved
Jul 15, 2020, 11:41 PM UTC
Duration
2h 12m
Detected by Pingoru
Jul 15, 2020, 09:29 PM UTC

Affected components

SchoolMint Hero

Update timeline

  1. investigating Jul 15, 2020, 09:29 PM UTC

    Hero is currently experiencing a degradation of service. Our team is actively working to resolve the issue.

  2. identified Jul 15, 2020, 10:26 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jul 15, 2020, 10:31 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Jul 15, 2020, 10:42 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Jul 15, 2020, 11:41 PM UTC

    This incident has been resolved.