SchoolMint incident

Degradation of Service

Minor Resolved View vendor source →

SchoolMint experienced a minor incident on January 8, 2021 affecting SchoolMint Hero, lasting 3h 14m. The incident has been resolved; the full update timeline is below.

Started
Jan 08, 2021, 10:54 PM UTC
Resolved
Jan 09, 2021, 02:08 AM UTC
Duration
3h 14m
Detected by Pingoru
Jan 08, 2021, 10:54 PM UTC

Affected components

SchoolMint Hero

Update timeline

  1. investigating Jan 08, 2021, 10:54 PM UTC

    Hero is currently experiencing a degradation of service. Our team is actively working to resolve the issue.

  2. identified Jan 09, 2021, 01:26 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jan 09, 2021, 01:40 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jan 09, 2021, 02:08 AM UTC

    This incident has been resolved.