SchoolMint incident

Enroll Service Interruption

Notice Resolved View vendor source →

SchoolMint experienced a notice incident on October 27, 2021 affecting Family Portal and Admin Portal and 1 more component, lasting 17m. The incident has been resolved; the full update timeline is below.

Started
Oct 27, 2021, 04:20 PM UTC
Resolved
Oct 27, 2021, 04:38 PM UTC
Duration
17m
Detected by Pingoru
Oct 27, 2021, 04:20 PM UTC

Affected components

Family PortalAdmin PortalSync Service

Update timeline

  1. identified Oct 27, 2021, 07:24 PM UTC

    SchoolMint Enroll experienced intermittent service interruption for approximately 20 minutes, between 11:20am - 11:38am (CDT). The root cause was identified as an internal networking issue.

  2. resolved Oct 27, 2021, 07:25 PM UTC

    All systems are now operational.