SchoolMint experienced a minor incident on June 6, 2022 affecting Enrollment Admin Portal and Enrollment Family Portal, lasting 1h 28m. The incident has been resolved; the full update timeline is below.
Affected components
Enrollment Admin PortalEnrollment Family Portal
Update timeline
- monitoring Jun 06, 2022, 07:02 PM UTC
Additional server resources have been added. Processes affecting Reports and Communications will continue to be impacted as the backlog queue is processed.
- resolved Jun 06, 2022, 08:31 PM UTC
Application functionality has been restored. Server resources continue to be monitored.