SchoolMint experienced a minor incident on August 1, 2022 affecting Enrollment Portal (SmartChoice), lasting 2h 51m. The incident has been resolved; the full update timeline is below.
Affected components
Enrollment Portal (SmartChoice)
Update timeline
- identified Aug 01, 2022, 09:50 PM UTC
Increased load on application databases has resulted in decreased performance of the SmartChoice application. Engineers have identified the root cause of the issue and are preparing updates to restore functionality.
- monitoring Aug 01, 2022, 11:19 PM UTC
A fix has been deployed. Engineers are currently monitoring application performance.
- resolved Aug 02, 2022, 12:41 AM UTC
This incident has been resolved.